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2020-01-24

AthenaNet Access Issue Alert
APIs
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2020-01-24 08:36:38 CST

    We still have all available teams working to resolve the issue impacting athenaNet. Thank you for your patience. We’ll provide updates as soon as we have more information available.

  • 2020-01-24 05:54:17 CST

    We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-21

AthenaNet Performance Issue Alert
Stack 26,Stack 49,Stack 75
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Get Help > Tech Issues & Hardware and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2020-01-21 17:51:30 CST

    We’re still monitoring the issue affecting performance in athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

  • 2020-01-21 17:36:44 CST

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-15

AthenaNet Performance Issue Alert
Stack 65
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2020-01-15 13:33:01 CST

    We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

  • 2020-01-15 13:25:24 CST

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-13

AthenaNet Performance Issue Alert
Preview
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2020-01-13 23:54:16 CST

    We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

  • 2020-01-13 23:26:54 CST

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2019-12-17

AthenaNet Access Issue Alert
M-TEST (prodsupport)
We're pleased to announce the issue affecting access to athenaNet ProdSupport has been resolved. Thank you for your patience. You should be able to proceed with your work as usual.
  • 2019-12-17 07:04:16 CST

    We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2019-11-27

AthenaNet Access Issue Alert
Stack 43
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Get Help > Tech Issues & Hardware and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2019-11-27 11:11:26 CST

    We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert
Stack 43
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2019-11-27 05:17:58 CST

    We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

  • 2019-11-27 04:39:06 CST

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2019-11-18

AthenaNet Access Issue Alert
Stack 58
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2019-11-18 06:32:23 CST

    We’re still monitoring the issue affecting performance in athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

  • 2019-11-18 06:21:09 CST

    We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2019-11-14

2019-11-05

AthenaNet Performance Issue Alert
Interfaces
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2019-11-05 12:08:30 CST

    We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

  • 2019-11-05 11:19:40 CST

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2019-11-01

2019-10-21

AthenaNet Access Issue Alert
Epocrates
We’re pleased to announce the issue affecting athenaText has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Get Help > Tech Issues & Hardware and selecting the appropriate technical issue option. If you’re unable to access athenaText, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.
  • 2019-10-21 10:46:14 CDT

    We’re still monitoring the issue affecting performance in athenaText. All indications are athenaText services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

  • 2019-10-21 09:29:46 CDT

    We’ve discovered an issue impacting access to athenaText services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaText, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.