athenahealth Status

AthenaNet Access Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-03-24 19:29:34 CDT

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-03-24 18:49:50 CDT

We still have all available teams working to resolve the issue impacting athenaNet. Thank you for your patience. We’ll provide updates as soon as we have more information available.

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AthenaNet Patch Deployment

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-03-23 05:49:23 CDT

We've discovered an issue impacting a feature in athenaNet. We are currently deploying an update to address this issue. It is unlikely to impact performance but you may experience intermittent slowness during the update.

AthenaNet Performance Issue Alert

Automated messaging

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-03-20 15:50:34 CDT

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-03-20 13:35:29 CDT

We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

Sugar

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details

2020-03-16 06:15:18 CDT

We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Access Issue Alert

ClientTrain

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-03-13 08:58:58 CDT

We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

Sugar

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-03-12 06:55:52 CDT

We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-03-02 10:51:18 CST

We still have all available teams working to resolve the issue impacting athenaNet. Thank you for your patience. We’ll provide updates as soon as we have more information available.

2020-03-02 10:50:12 CST

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

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AthenaNet Access Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-02-25 11:08:11 CST

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-02-25 10:36:34 CST

We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-02-06 10:05:36 CST

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-02-06 09:41:23 CST

We’re still monitoring the issue affecting athenaNet. All indications are most athenahealth services are fully operational. We are still looking into the issues affecting Patient Portal. We appreciate your patience, and we will update you further as soon as we can.

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AthenaNet Access Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-02-05 07:28:00 CST

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-02-05 06:48:29 CST

We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-02-05 02:30:18 CST

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-02-05 01:53:16 CST

We still have all available teams working to resolve the issue impacting athenaNet. Thank you for your patience. We’ll provide updates as soon as we have more information available.

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TESTING INCIDENT NOTIFICATIONS

JIRA

Resolving this ... this is to test status page | SRETRG-1630

2020-01-31 23:54:07 CST

PLEASE IGNORE ... THIS IS TO TEST NOTIFICATIONS

AthenaNet Performance Issue Alert

Patient portal

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-29 13:17:02 CST

We still have all available teams working to resolve the issue impacting athenaNet. Thank you for your patience. We’ll provide updates as soon as we have more information available.

2020-01-29 10:52:57 CST

We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Access Issue Alert

APIs

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-24 08:36:38 CST

We still have all available teams working to resolve the issue impacting athenaNet. Thank you for your patience. We’ll provide updates as soon as we have more information available.

2020-01-24 05:54:17 CST

We’ve discovered an issue impacting access to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Get Help > Tech Issues & Hardware and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-21 17:51:30 CST

We’re still monitoring the issue affecting performance in athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-01-21 17:36:44 CST

We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

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We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-15 13:33:01 CST

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-01-15 13:25:24 CST

We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

AthenaNet Performance Issue Alert

Preview

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

2020-01-13 23:54:16 CST

We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can.

2020-01-13 23:26:54 CST

We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates as soon as we have more information available. If you’re unable to access athenaNet, please email ServiceDisruption@athenahealth.com and make sure to include your practice ID and any relevant details.

Recent History